Remote Customer Service Representative
Job Summary For LinkedIn Job Seekers
Job Type and Compensation...
Full-time opportunities are available.
Open availability required from Monday to Saturday.
Salary ranges from (13 to )15 per hour.
Benefits provided after 60 days of employment for full-time employees.
Company Overview
A leading company with over 20 contact centers in the U.S. and Canada.
Focused on delivering quality services in various areas including telephone answering, appointment setting, customer support, third-party verification, sales, lead qualification, and market research.
Committed to customer satisfaction with more than 125 million interactions handled annually across a diverse clientele.
Role Overview
Seeking dedicated and customer-focused individuals for Remote Service Representative positions.
Responsibilities include providing exceptional customer service, making outbound calls, documenting interactions accurately, and maintaining high standards of integrity and professionalism.
Key Responsibilities
Accurately enter data and perform typing tasks.
Capture and document customer information.
Upsell products and services when appropriate.
Set appointments in a business-to-customer format.
Maintain thorough knowledge of products, services, and promotions associated with each campaign.
Qualifications
Minimum of one year of call center experience, specifically with an automatic dialer and call scripting (mandatory for remote candidates).
Clear, professional, and friendly communication skills.
Strong interpersonal skills and active listening abilities.
Consistent attendance and punctuality.
Preferred sales experience.
High school diploma or GED required.
Basic computer skills and literacy essential.
Experience in an outbound calling environment is beneficial.
Work-from-Home Requirements
A PC or laptop with Windows 10 or later (Apple/Mac products, Chromebooks, and tablets are not supported).
A hard-wired, high-speed internet connection (via ethernet cable).
A USB-connected headset.
A webcam.
A quiet, dedicated workspace free from distractions, including pets and children.
Employment Type: Full-Time
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