Part Time Customer Care Associate - 100% Remote
Employer Industry: Consumer Products and Distribution
Why Consider This Job Opportunity...
100% remote position with flexibility to work from home
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Develop valuable customer service and communication skills
Engage in a fast-paced, dynamic team atmosphere
No previous experience required, making it accessible for entry-level candidates
What To Expect (Job Responsibilities)
Process incoming orders and respond to customer inquiries efficiently using SAP
Resolve customer inquiries through various support tools and effective communication
Maintain high standards of service by meeting department scorecards and metrics
Build and manage relationships with customers to enhance retention and satisfaction
Conduct safe and responsible interactions with the public
What Is Required (Qualifications)
High school diploma or equivalent required
Basic PC skills using MS Office and various computer programs
Must be results-oriented with strong verbal and written communication skills
Ability to multi-task and meet deadlines in a fast-paced environment
Sound judgment and problem-solving skills
How To Stand Out (Preferred Qualifications)
Bachelors degree in a related field and/or equivalent training and work experience
1-2 years of previous experience in a customer service role
Experience in the consumer products or distribution industry
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