Customer Service Assistant (Part-Time)

Job Title: Customer Service Assistant (Part-Time)

Job Summary:

We are currently seeking a dedicated Customer Service Assistant to join our team on a part-time basis. This position offers $14 – $16 per hour, with working hours not exceeding 4 hours daily. This opportunity is with Amazon, a Fortune 500 company known for its commitment to employee satisfaction and development. This role comes with numerous benefits including health and dental coverage, paid training, and paid vacations.

About Amazon:

Amazon is a multinational technology company specializing in e-commerce, cloud computing, and AI technologies. With our mission “to be Earth’s most customer-centric company”, we continually raise the bar of customer experience and develop innovative ways to fulfill consumers’ needs.

Job Description:

As a Customer Service Assistant, you will be a critical part of delivering Amazon’s excellent customer service. You will handle customer inquiries, assist them with navigating our website, process returns, and address any concerns or complaints with utmost efficiency and courtesy.

Responsibilities:

• Respond to customer inquiries via phone, email, or live chat

• Assist customers with order placements, returns, and refunds

• Provide customers with information about our products and services

• Resolve customer complaints professionally and efficiently

• Collaborate with team members to improve customer service processes

Requirements:

• High School Diploma or equivalent

• Excellent communication and interpersonal skills

• Proficiency with computer systems and Microsoft Office Suite

• Ability to work efficiently in a fast-paced environment

• Strong problem-solving and decision-making skills

• Prior experience in customer service is a plus but not required

Benefits:

• Health and Dental Coverage

• Paid Training

• Paid Vacations

• Opportunities for career growth and development

Educational Qualifications:

• High school diploma or equivalent is required.

• Further qualifications in Business Administration or relevant field will be a plus.

Experience:

• Previous customer service experience will be highly advantageous, but not a necessity as comprehensive training will be provided.

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today to become part of our customer-centric team.

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