Entry Level Customer Service Sales (Remote)
Entry Level Customer Service Sales (Remote)
Job Summary...
Job Type: Full-Time
Salary: Competitive hourly wage
Working Hours: 40 hours per week
Flexible Schedule: Yes
Location: Remote
Benefits: Health, Dental, Paid Training, Paid Vacations
Description
American Express is seeking enthusiastic and motivated individuals to join our team as Entry Level Customer Service Sales Representatives. This is an excellent opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment while working remotely. As part of our team, youll engage with customers to understand their needs, provide product information, and offer solutions that satisfy their requirements. We offer a flexible schedule to help maintain a healthy work-life balance, alongside a robust benefits package to ensure your well-being.
Requirements
High school diploma or equivalent
Excellent communication and interpersonal skills
Basic computer proficiency
Strong problem-solving abilities
Customer service orientation
Ability to work independently in a remote setting
Previous sales or customer service experience is a plus, but not required
Responsibilities
Handle inbound and outbound customer service and sales calls
Assist customers with inquiries and provide detailed product information
Identify customer needs and offer appropriate solutions
Maintain accurate and up-to-date customer records through CRM systems
Meet and exceed sales targets and performance metrics
Collaborate with team members and support colleagues as needed
Participate in ongoing training and development programs
Benefits
Health insurance
Dental insurance
Paid training programs
Paid vacation days
Flexible working hours
Opportunities for career advancement
Employee discount programs
Educational Qualifications
High school diploma or equivalent is required
Experience
Previous experience in customer service or sales is preferred but not mandatory. Comprehensive training will be provided.
Company Overview
American Express is a globally recognized leader in financial services, committed to providing exceptional customer experiences and innovative solutions. Our focus is on building strong relationships with our customers, employees, and community. We value teamwork, integrity, and excellence and are dedicated to fostering an inclusive and supportive work environment. Join us and become part of a company that values your contributions and supports your professional development.
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