Customer Service Representative - Onsite or Remote
Location: Dakota Dunes, SD
Shift: Varying shift options available
Job Status: Full-Time and Part-Time...
Pay: $17.00-18.90/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Bilingual skills are compensated in the form of a 10% differential (English/Spanish).
Work Site
This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm
Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm
Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm
Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
Flexible scheduling opportunity for top performers
No Sundays!
About the Role
Answer inbound calls about our products and services.
Understand policies and procedures used for daily operations.
Take accountability for customer satisfaction with a highly professional demeanor.
Demonstrate a strong phone presence while assisting those with less than perfect credit.
Achieve high satisfaction on customer surveys.
Participate in team meetings.
Training
Extensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success!
Pay
Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives
Career path from Associate I to Associate IV - each step earning an increase in pay
Earn up to an additional $3.50/hr. when working non-traditional hours
Bilingual skills are compensated in the form of a 10% differential
Flex Scheduling opportunity for top performers
Competitive Benefits Package
Full medical benefits for 20+ hours/week
FREE dental and vision coverage
Generous time off plans including PTO, Sick Pay, and Bonus Days
401(k) - dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
Employee Wellness Program
Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
We have an emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work.
Career advancement opportunities is a way PREMIER leaders show they care.
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Apply Job!