Patient Account Representative - Collections (Remote)
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on the collections process and customer satisfaction
Engaging work with a variety of responsibilities in a dynamic healthcare setting
Competitive pay and benefits package
What To Expect (Job Responsibilities)
Identify and resolve routine outstanding claims under general supervision
Generate and analyze diverse reports to address general patient account issues
Assist in the resolution of outstanding payments from past due accounts
Ensure timely receipt of claim payments and reconcile all necessary data
Serve as a point of contact for customers and external vendors for inquiries and unresolved issues
What Is Required (Qualifications)
High School Diploma required
1 - 2 years of related experience
General computer skills with knowledge of word processing, spreadsheet, and email applications
Detail-oriented with strong analytical and organizational skills
Excellent oral and written communication skills to effectively interact with customers and management
How To Stand Out (Preferred Qualifications)
Experience in a healthcare or collections environment
Familiarity with database maintenance and reporting tools
Ability to mentor other staff as applicable
Strong interpersonal skills to work cohesively within a team
#HealthcareServices #Collections #CareerOpportunity #CustomerService #Teamwork
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