Delta Airlines Remote Jobs Customer Service Agent (Remote) – Apply Now

Job Summary:

Delta Airlines is currently seeking Remote Customer Service Agents to join their team. This is a remote position with a flexible schedule opportunity. The salary for this position is competitive and includes benefits such as health insurance, dental coverage, paid training, and paid vacations.

Description:

As a Remote Customer Service Agent for Delta Airlines, you will be responsible for providing exceptional customer service to passengers via phone, email, and chat. You will assist customers with booking flights, making changes to existing reservations, and resolving any issues or concerns they may have. You will also be responsible for providing information on Delta Airlines policies and procedures, as well as processing refunds and exchanges as needed.

Requirements:

1. Excellent communication skills

2. Ability to multitask and work in a fast-paced environment

3. Strong problem-solving skills

4. High school diploma or equivalent

5. Previous customer service experience preferred

6. Ability to work independently and as part of a team

7. Proficiency in Microsoft Office Suite

Responsibilities:

1. Answering incoming calls and responding to customer inquiries

2. Assisting customers with booking flights and making changes to reservations

3. Resolving customer issues and complaints in a professional manner

4. Providing information on Delta Airlines policies and procedures

5. Processing refunds and exchanges as needed

6. Maintaining accurate customer records and documentation

7. Collaborating with other team members to ensure excellent customer service

Benefits:

– Competitive salary

– Health insurance

– Dental coverage

– Paid training

– Paid vacations

– Flexible schedule opportunity

Education:

High school diploma or equivalent

Experience:

Previous customer service experience preferred

Company Overview:

Delta Airlines is a major American airline headquartered in Atlanta, Georgia. With a commitment to providing exceptional customer service and safe, reliable travel, Delta Airlines is a leader in the aviation industry. Joining the Delta Airlines team as a Remote Customer Service Agent offers the opportunity to work for a reputable company with a strong focus on employee satisfaction and career development. Apply now to become a part of the Delta Airlines team!

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