Call Center Associate (part-time) – Remote or On Campus

Call Center Associate (part-time)

The College of Westchester is seeking a part time Call Center Associate to join our Admissions team. Positions available on campus or remote. Associates support Admissions activities by contacting and engaging with prospective students to schedule college information visits, campus tours and meetings with admissions counselors.

The successful candidate will demonstrate strong people skills and a caring motivational style needed to effectively schedule quality admissions appointments with prospective students.

Candidate must be a New York State resident to work remotely.
Requirements
• Must have dynamic, professional and articulate telephone communication skills.
• Must have a personality and work style that is both high energy and caring.
• Must be well organized, possess good follow up skills.
• Must possess a college degree or degree in process required.
• Must possess good technology skills. Experience with CRM is a plus.
• Must possess the ability to follow guidelines and compliance standards.
• Bilingual English/Spanish a plus.

Shifts are available Monday through Thursday evenings 4:00 p.m. to 8:00 p.m. and Saturdays from 9:00 a.m. to 2:00 p.m.

Only those candidates selected for an interview will be contacted. No phone calls please.

Job Type: Part-time

Pay: $17.00 - $21.00 per hour

Expected hours: 20 – 24 per week

Benefits:
• 401(k) matching
• Employee assistance program
• Parental leave
• Referral program
• Retirement plan

Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

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