Consumer Lending Process Administrator - Covington, KY
About the position
The Process Administrator position is designed to deliver exceptional customer service while performing a variety of moderately complex tasks that require a detailed understanding of company and departmental procedures. This role is ideal for a self-starter looking to grow within the organization, as it involves cross-training in various functions and may include training less experienced employees.
Responsibilities
Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
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Compiles regular and special reports drawing data from a variety of sources.
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Exchanges information and resolves problems where multiple non-standard solutions are available.
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Refers unusual cases to team leader or supervisor.
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May train less experienced employees and/or organize work flow.
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Performs other duties as assigned.
Requirements
High School Diploma or GED required.
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1 or more years of work experience in a processing type function.
Nice-to-haves
Excellent in customer service, highly motivated, focused, and goal oriented.
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Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
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Strong organizational skills with attention to detail, planning and follow-up.
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Ability to multi-task.
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PC and internet proficiency.
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Microsoft Office - Excel, Word.
Benefits
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