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Auto MD Telephone Claims Adjuster Consultant II - National General

Remote, USA Full-time Posted 2025-06-13

About the position

The Auto MD Telephone Claims Adjuster Consultant II position at National General Insurance involves investigating and confirming facts related to advanced automobile accidents. The role requires determining coverage, liability, and damages while adjusting and negotiating claims within the authority limits. This is a remote work opportunity for qualified candidates, with a preference for bilingual applicants.

Responsibilities
• Investigate and confirm facts of loss for advanced automobile accidents.
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• Determine coverage, liability, and damages for claims.
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• Adjust and negotiate claims within the limit of authority.
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• Review, evaluate, and negotiate basic to moderate injury claims as needed.
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• Recognize and identify vehicle body parts and potential property damage.
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• Identify customer needs and provide appropriate customer service.
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• Determine subrogation or fraud potential and manage accordingly.
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• Apply increased experience in the Adjuster II level or rotate into specialty positions.

Requirements
• 4 year Bachelor's Degree (Preferred)
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• 2 or more years of experience in claims adjusting (Preferred)
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• Ability to apply advanced understanding of insurance policies and industry standards.

Nice-to-haves
• Bilingual skills preferred.

Benefits
• Flexible work environment
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• Diversity and inclusivity awards recognition
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• Opportunity for professional growth and development

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