Technical Customer Success Representative [REMOTE in TX]
No sponsorship needed. No third-party/C2C candidates.
This is an exclusive, off-market opportunity. Our client searches are confidential.* Apply now to learn more about this unique new position!
Technical Customer Success Representative
We are seeking an experienced Technical Customer Success Representative with development experience to join our team. This role is ideal for a proactive professional who excels at building relationships, ensuring customer success, and troubleshooting technical issues, including front-end development challenges.
Location: Must reside in Texas
Salary: $75,000 - $95,000 DOE
What Youll Do
Build strong relationships with assigned customer accounts
Develop proactive strategies to maximize customer success and platform adoption
Serve as a subject matter expert (SME) on company tools, APIs, and integrations
Assist customers with troubleshooting and development best practices
Collaborate with internal teams to resolve technical issues and improve product adoption
Drive revenue through retention, renewals, and upselling opportunities
What Youll Need To Succeed
3+ years in a customer-facing role (Customer Success or Account Management preferred)
Hands-on experience with development and troubleshooting web applications
Strong understanding of APIs, front-end frameworks, and web technologies
Ability to clearly communicate the value of technical solutions to customers
Excellent organizational and multitasking skills, with the ability to manage priorities independently
Want to find out more about this new job opportunity? Apply here!
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