Claim Specialist-Injury Greeley, CO-Remote in Colorado Springs, CO in State Farm

Job title: Claim Specialist-Injury Greeley, CO-Remote

Company: State Farm

Job description: Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Check out what it's like in Claims and see what makes us great!

We offer a surprisingly great Compensation Package:

This position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.

Potential salary is between $58,011.85 to $92,992.25 based on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

You are also eligible for:
• Potential yearly incentive pay up to 15% of base salary

We offer a ton of amazing Benefits - h ere's a preview of what you might not find other places:
• Paid Time Off (PTO), plus:
• 5 days of Life Leave to take care of yourself and your family
• Paid Volunteer Time
• Annual Celebration Day to celebrate what's important to you
• Paid Development Time
• Wellness ? and mental health programs
• Tuition Reimbursement/Community College Tuition Program
• Discounts from hundreds of retailers through our Perks at Work program

Where you'll work:

This is a remote position; however, competitive candidates must reside within 100 miles of the Greeley, Denver or CO Springs areas.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Responsibilities

When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Claims Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:
• Investigating, evaluating, negotiating, and settling claims
• Applying knowledge of policies, and insurance regulations when determining coverage, liability, & damages
• Contacting customers by telephone, written correspondence and/or various electronic media
• Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
• Supporting our customers through personalized, caring, and simple interactions

In this role, you will investigate a high volume of complex auto injury claims across multiple jurisdictions. On a daily basis, you will conduct an analysis of your new auto injury claim assignments and develop investigative plans based on the needs of each claim. Your investigations will include:
• Investigating, evaluating, negotiating, and settling auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property, which may require contact by telephone, correspondence, in person, or various electronic media
• Applying knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and property damage
• Recognizing and reviewing claims requiring specialized handling, including identifying issues that may require the use of independent experts or vendors
• Using various electronic resources for claim handling
• Working in partnership with and provides instruction to claim associates
• Most importantly delivering a remarkable customer experience through handling claims involving injury

Qualifications

We Are Looking for Candidates With

Must Have Skills/Technologies:
• Strong written, verbal, and interpersonal communication skills
• Strong analytical skills along with high competence in the following: Adaptability, Customer Focus, Decision Making/Judgment, Relationship Building, Technical/Functional Expertise
• Complete all applicable training
• Fulfill state licensing and continuing education requirements, as applicable
• Must be willing to work flexible work shifts as operation dictates
• May work irregular hours, including weekends and holidays, based on workload and job requirement
• May be required to work overtime

Preferred/Desired Skills, Education, Knowledge, Experience:
• Bachelor's Degree Preferred
• Claim handling experience, preferably PIP/MPC (first party medical) or third party injury claims
• Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims

PMCL

PI203660710

Expected salary: $2000 per month

Location: Colorado Springs, CO

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