Medicare Telesales - Work From Home-19
About the position
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Assist prospective members via phone, chat and/or email. Telesales agents will help prospects navigate through our website as well as answer questions regarding Medicare eligibility and benefits. Guide prospects on how to self enroll. Complete enrollments via phone for those who are unable to do so online.
Responsibilities
Assist prospective members via phone, chat, and/or email.
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Help prospects navigate through the website.
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Answer questions regarding Medicare eligibility and benefits.
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Guide prospects on how to self-enroll.
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Complete enrollments via phone for those unable to do so online.
Requirements
High level of comfort with online/website navigation.
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Valid license to sell healthcare plans.
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Minimum of 2 years selling Medicare plans in a telesales environment.
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Ability to pass AHIP exam on an annual basis in addition to required carrier certifications.
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Adhere to all CMS compliance regulations.
Nice-to-haves
Bilingual Spanish is a plus.
Benefits
Full range of medical, dental, and vision benefits.
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401(k) retirement savings plan.
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Employee Stock Purchase Plan for eligible employees.
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Fully-paid term life insurance plan for eligible employees.
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Short-term and long-term disability benefits.
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Numerous well-being programs.
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Education assistance and free development courses.
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CVS store discount and discount programs with participating partners.
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Paid Time Off (PTO) or vacation pay.
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Paid holidays throughout the calendar year.
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