Universal Banker- Float

About the position

The Universal Banker provides exceptional in-branch customer experience through teller transactions, sales, and service. This position is responsible for processing account deposits and withdrawals for a variety of account holders and should exceed the customer's expectations while servicing their financial needs. The Universal Banker works to improve profitability of the banking center.

Responsibilities
• Serve as the initial point of contact for customers entering the bank.
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• Ensure cash drawer is accurate and balanced before and after your shift.
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• Perform all teller transactions accurately & efficiently.
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• Open new accounts and assist with loan applications.
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• Respond to customer requests & inquiries.
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• Meet individual sales & customer service goals, which will actively contribute to overall branch goals.

Requirements
• High School Diploma or equivalent.
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• 1-3 years of cash handling and customer service experience.
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• Demonstrated ability to multitask and manage time.
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• Ability to accurately count/balance cash.
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• Strong knowledge of and adherence to bank policies & procedures.

Nice-to-haves

Benefits
• Full insurance benefits, including health, dental, vision, short-term & long-term disability.
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• 20 days of paid time off plus 11 paid holidays.
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• 401(k) retirement savings plan with HTLF matching up to the first 5% of your contribution.
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• Tuition reimbursement and student debt assistance.
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• Employee Assistance Program, Perkspot employee discount program and much more!
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• Incentive bonus plan.

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