Remote Receptionist Secretary - FT/PT
About the position
The Remote Receptionist Secretary Internship is designed for motivated individuals seeking to gain experience in administrative support, customer service, and office management within a virtual work environment. This role involves managing communications and ensuring the smooth operation of the office, with flexible scheduling options available for both full-time and part-time positions.
Responsibilities
Serve as the first point of contact for clients, customers, and vendors via phone, email, or chat
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Handle incoming calls, direct calls to the appropriate department or person, take messages, and assist with inquiries
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Manage the companys general email inbox, responding to routine inquiries or redirecting them as necessary
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Schedule and confirm appointments, meetings, and conference calls
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Perform data entry, maintain records, and update databases as needed
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Assist with administrative tasks such as filing, document preparation, and managing calendars
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Maintain a professional and positive demeanor while representing the company
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Assist in special projects and other duties as assigned by management
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Perform basic research and prepare reports upon request
Requirements
Excellent verbal and written communication skills
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Strong organizational skills and attention to detail
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Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with online communication tools (Zoom, Slack, etc.)
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Ability to handle confidential and sensitive information with discretion
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Capable of multitasking in a fast-paced environment
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Self-motivated, proactive, and able to work independently
Nice-to-haves
Prior experience in a customer service or administrative role is a plus but not required
Benefits
Flexible hours for both full-time and part-time schedules
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