shift supervisor - Store# 06378, LOOP 1604 & I35

About the position

As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.

Responsibilities
• Lead each shift and manage store operations standards.
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• Work alongside baristas to deliver quality customer service and expertly-crafted products.
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• Create a positive and encouraging team environment.
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• Guide and influence team members to enhance their performance.
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• Maintain store safety and security standards.
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• Handle cash and ensure accurate cash management.
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• Train and coach team members on beverage preparation and customer service.

Requirements
• 1 year of customer service experience in a retail or restaurant environment.
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• 6 months of experience in a role requiring constant customer interaction.
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• 6 months of experience delegating tasks to others or coordinating team efforts.
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• Ability to maintain regular attendance and punctuality.
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• Flexibility to work early mornings, evenings, weekends, nights, and holidays.

Nice-to-haves
• Experience in a fast-paced, energetic work environment.
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• Strong interpersonal skills and ability to build relationships.
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• Effective oral communication skills.

Benefits
• 100% tuition coverage through the Starbucks College Achievement Plan.
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• Health coverage with various plans to choose from.
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• Stock and savings programs including Bean Stock.
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• Flexible scheduling and opportunities for paid time off.
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• Paid parental leave and family expansion reimbursement.

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