Technical Account Manager
The TAM is responsible for the overall growth, quality, and satisfaction of the customer?s services relationship. The TAM will partner with our customers to ascertain their information technology priorities to set a long-term strategy for service delivery that aligns to their business objectives. The TAM is responsible for excellent delivery of services across the entire support lifecycle, including Service Delivery Planning, Service Delivery Management, Incident Management / Escalations and Proactive Remediation Services. Focus on creating a compelling customer experience. Creates a strategic relationship with key stakeholders within our customer organizations, including the IT Directors, CTO, CIO, and Line of Business leaders as well as technology professionals.
Microsoft is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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