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Live Chat Assistant (Entry Level) Anywhere In Usa at Carriere...

Remote, USA Full-time Posted 2025-06-13
    CARRIERE HVAC-ELECTRIC INC is a leading provider of HVAC and electrical services, committed to delivering exceptional customer service and high-quality solutions to our clients. We are seeking a Remote Live Chat Assistant to join our team and assist our customers through online chat.Job Description...We are looking for a Remote Live Chat Assistant to provide support to our customers through our online chat platform. The ideal candidate should have excellent communication skills, be customer-oriented, and have a strong willingness to learn. This is an entry-level position with opportunities for growth within the company.Responsibilities:
  • Engage with customers through live chat to provide assistance with inquiries, technical issues, and product information.
  • Respond promptly to customer inquiries with a friendly and professional attitude.
  • Escalate complex issues to the appropriate department or team member for resolution.
  • Maintain a positive and empathetic attitude towards customers.
  • Keep accurate records of customer interactions and transactions.
  • Stay up-to-date on product knowledge and company information.
  • Requirements:
  • High school diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Customer service experience is a plus but not required.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Tech-savvy with the ability to learn new software systems quickly.
  • Ability to work independently and as part of a team.
  • Reliable internet connection and a quiet workspace.
  • Benefits:
  • Competitive salary based on experience.
  • Opportunities for career growth and advancement within the company.
  • Flexible work schedule.
  • Remote work environment.
  • Training and development opportunities.
  • Health benefits package.
  • Paid time off and holidays.
  • If you are looking to start your career in customer service and have a passion for helping others, we would love to hear from you. Join our team at CARRIERE HVAC-ELECTRIC INC as a Remote Live Chat Assistant and help us provide top-notch service to our customers. Apply today!Available shifts and compensation: We have available shifts all days of the week. Compensation is $45.00 - $60.00/hour.About Carriere HVAC-Electric Inc: Carriere HVAC-Electric Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at http://www.carriereac.com/.By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.Powered by Homebase. Free employee scheduling, time clock and hiring tools

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