Virtual Inboud Call Center Agent (Remote)
This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
- Virtual Call Center Agent Job Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Call Center Agent Skills / Qualifications:
- Verbal communication
- Phone skills
- Listening
- Data entry skills
- People skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
- Education, Experience, and Licensing Requirements:
- University/college degree is an asset.
- Previous customer service experience,
This offer from "HR Prospect" has been enriched by Jobgether.com and got a 75% flex score.
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