UPS Field Service Engineer - Remote Jobs

UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed.

Position: Remote Field Service Engineer
Job Type: Full-Time
Location: Remote (U.S.-based with occasional travel)
Pay: $85,000–$100,000/year

Key Responsibilities:
• Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems
• Coordinate service and maintenance schedules with internal teams and external vendors
• Support deployment of hardware and software upgrades
• Perform system health checks and respond to alerts proactively
• Serve as a technical liaison between operations, engineering, and IT
• Maintain documentation for service procedures, incident logs, and equipment specs

Requirements:
• Bachelor’s degree in Engineering, IT, or related technical field
• 2+ years of experience in field service, equipment support, or technical diagnostics
• Strong knowledge of hardware systems, sensors, and remote monitoring tools
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively
• Willingness to travel occasionally for on-site support or installations
• U.S. residency required

Compensation:
• Annual Salary: $85,000 to $100,000
• Year-end performance bonus eligibility
• Paid time off and holidays
• Reimbursement for travel and tools as needed

Benefits:
• Fully remote with flexible hours
• Comprehensive health, dental, vision insurance
• 401(k) with UPS match
• Training and certifications paid by UPS
• Employee assistance programs and internal advancement opportunities

How to Apply:
UPS is expanding its engineering team to support field operations through remote technology. If you're a skilled technician or engineer looking for a flexible, high-impact role—apply now.

Apply Job!