Support College Program At Home Advisor - Texas State University

Join Apple as a Support College Advisor, providing world-class customer service and technical support.

Your Role:

Key responsibilities include:
• Engaging with customers to provide step-by-step solutions
• Supporting Apple products like iPhones, iPads, and MacBooks
• Delivering exceptional customer service and technical support
• Using technical expertise and creativity to meet customer needs
• Participating in a team that values diverse perspectives

About You:

Candidates should possess the following:
• Enrollment in a U.S. university through December 2027 or later
• A quiet home workspace with ergonomic furniture
• A hard-wired internet connection with specified speed requirements
• Availability for five weeks of full-time paid training
• Ability to work 20 weekly hours post-training
• Minimum typing speed of 40 WPM
• Successful completion of assessments and background checks
• A GPA of 2.7 or higher
• Preferred majors include Business, Communications, Computer Science, or Engineering
• Passion for customer service and issue resolution
• Ability to navigate difficult conversations and work independently

Compensation & Benefits:

This position offers competitive pay, great benefits, eligibility for the company stock plan, time off, an employee discount, and resources for career development

Training & Development:

Apple provides comprehensive training to ensure you excel in your role, with dedicated resources for ongoing growth and career development

Career Progression:

Opportunities for career advancement are available, with a focus on exploring potential and fostering a culture of inclusion and diversity

How to Apply:

Submit your application through the specified process, ensuring all required information is included

This job may close before the stated closing date; you are encouraged to apply as soon as possible

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