[Remote-Position] Online chat specialist
We are seeking a results-driven Online Chat Specialist! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Remote Online chat specialistAbout the job
Why Consider This Job Opportunity
 Opportunity for career advancement within a supportive and collaborative work environment
 Work remotely from the comfort of your home
 Competitive pay structure with performance-based evaluations
 Chance to make a positive impact on client satisfaction and member experience
 Engage with diverse customer interactions and enhance your communication skills
What To Expect (Job Responsibilities)
 Respond to incoming customer live chats regarding website navigation issues and service inquiries
 Build and maintain relationships with new customers to better understand their needs
 Accurately address customer questions, requests, and concerns in a professional manner
 Promote client products and services while achieving established performance standards
 Provide administrative support to the customer service team and assist with overflow work as needed
What Is Required (Qualifications)
 High school diploma or equivalent
 Previous experience in customer service
 Strong telephone etiquette
 Familiarity with CRM tools
 Excellent communication skills and ability to manage multiple tasks
How To Stand Out (Preferred Qualifications)
 Experience in a remote customer service role
 Ability to adapt to different personalities and situations
 Proven track record of achieving performance metrics in a customer service environment
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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