Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity...
Competitive base pay with regular reviews and raises based on tenure and performance
Paid time off and paid holidays, along with paid training opportunities
Incentives including cash prizes and contests for performance, such as computers, tablets, and trips
Medical, dental, and vision coverage options available for full-time employees
Advancement opportunities within a fun and engaging work environment
Equipment provided by the employer if you do not have your own
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and troubleshoot basic technical issues
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to manage accounts and complete tasks
Recognize sales opportunities and apply sales skills to upgrade services
Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Previous experience in a customer service or sales role
Strong aptitude for conflict resolution and negotiation
Ability to thrive in a fast-paced environment with changing demands
Experience with remote work or call center operations
Familiarity with CRM systems or similar technology
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #BusinessProcessOutsourcing
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