Care Associate Analyst - Behavioral Health

Description:
• Provides comprehensive support and service to behavioral health clinical teams in support of member engagement
• Provides outreach to members to educate them about available specialty programs
• Assists members locate services
• Provides information to members regarding mental health and substance abuse benefits
• Works closely with the clinician to insure healthy outcomes for members
• Miscellaneous administrative duties such as Provider/ community resource searches

Requirements:
• 2 years Behavioral Health care experience.
• Previous Customer Service experience.
• Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.

Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Benefit solutions that address different needs and preferences
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
• Many other benefits depending on eligibility

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